Frequently Asked Questions

Q.Does the price include set up and delivery?
A.Yes, although additional fees may apply for areas farther out.
Q.What size tent will i need?
A.What size tent is needed will depend on what items you are planning on putting under the tent. Things to consider are how many people will you be having? Will you want a dance floor or stage? Will you have buffet tables? A bar? Gift or cake tables? Browsing our on site floor plans can give you an idea of what size tent you will need. Or call and we can assist.
Q.Can i install on asphalt or gravel?
A.Yes we can. We offer a wide variety of sizes and types of tents that can be installed in many locations. Any of these scenarios requires a site visit by our staff to measure and determine the feasibility of a safe installation.
Q.What is the difference between a pole tent, a frame tent?
A.Pole tents have support poles in the center within the tented space, whereas frame tents only have support poles along the outside edges of the tent. Frame tents are typically used if the floor plan cannot accommodate the inside poles, or if the outer surrounding space is too narrow to accommodate pole anchoring lines.
Q.Do i need to be there for drop off?
A.While in some cases it may not be required for you to be present at time of delivery, we strongly recommend that you or a trusted representative is present to ensure the delivery is made as needed for your event, including placement of tents or other items and that the delivery order is correct. Once a delivery is made the client is responsible for all items delivered. Additional fees will apply to multiple trips.
Q.What size dance floor do i need?
A.Choosing a dance floor size can be difficult. It is generally recommended to estimate 4-5 square feet per person. The size of a dance floor can quickly get rather large and expensive for larger crowds. Taking into account the overall size of the tent, configuration of tables and how much of a “dancing crowd” will be there can help determine an appropriate size. Our sales staff can assist you in choosing a size floor that will fit your needs.
Q.Where will the dance floor be located?
A.The dance floor can be set up along the side or in the center of a tent, based on the tent size and table configuration. If the dance floor is set up along a side of the tent, you will need to have sidewalls on the tent along that side to protect the dance floor from any inclement weather.
Q.What do i need to do before pickup and delivery?
A.Prior to delivery you should ensure the area is prepared. Make sure there are no vehicles or other objects that may block direct access to the site for our delivery crews. If you are renting a tent, the tent site should be free from any removable obstructions such as toys or furniture and clean from trash, debris and animal waste. Be sure to complete any mowing or landscaping of the tent site in advance. Don’t forget to notify your landscaper of any schedule changes for that particular week. All rental items should be prepared and left in the same manner in which they were delivered. For example, all items should be left UNDER the tent to protect them from the elements, all dishes rinsed and repacked in their containers and all linens dry and free from food waste. Our delivery crews will discuss any specific requirements for pickup and can answer any questions you have.
Q.What is included for set up?
A.Rental fees include installation of all tents, dance floors, staging, sidewalls and lights (unless otherwise noted). If a layout is agreed upon in advance, our crew will place tables according to this layout and will place chairs in stacks throughout the tent. Chairs do not need to be restacked for pickup. We will set up chairs for an additional fee, but this must be noted on your order in advance.
Q.When do you set up?
A.That depends on how many rentals we have that day. Generally We deliver 1-3 days before the rental date so you have ample time to decorate and pick up is 1-2 days after your event. If this is the case, we will call days before to confirm that someone will be at the party location. Our delivery schedules fluctuate based on the weather, traffic, and other items out of our control, we design our delivery schedule on Sunday night for the coming week. There may be last minute changes however due to 3rd party scheduling conflicts or unforeseen delays.
Q.Do I need lighting, and if so, how much do I need?
A.If your event is going to go into the evening hours, you will want lighting for the tent. We offer bistro Lighting. Bistro lights create a more elegant lighting effect. If you're on a budget, we suggest bistro lights around just the perimeter of the tent. We also offer more extravagant lighting patterns which not only cover the perimeter, but drape to the center of the tent as well. You may of course add additional lights if desired.
Q. How many people fit at a table?
A.We have several table sizes available. Although it is always possible to squeeze an extra person in if needed, we suggest the following number of people seated at each table: 5' round table- 8 to 10| 6' rectangular - 6| 8' rectangular - 8| large farm table- 10|
Q.What about parks? Do set up at parks?
A.Most NH state parks do not allow tent installs. You need to provide us with confirmation that is it permitted, Also may require extra charges due to exact timing of the rentals
Q.What payments do you take?
A.Cash, Checks or Credit Cards. If paying by cash, please have exact change as our drivers do not carry cash. If paying card there may be a 3% processing fee.
Q.What if we need to cancel?
A.Please check out our policies page for details.
Q.Do you require a deposit?
A.Yes all orders require a 50% non refundable deposit
Q.Can I put tables and chairs outside?
A. All of our chairs, banquet tables, and round tables must be either under a tent or inside when not in use.
Q.When do I need to order sidewalls?
A.Sidewalls should be ordered if you anticipate inclement weather during your event. If you are ordering a dance floor that will be placed along an edge of the tent, you will be required to order sidewalls for that portion of your tent. If your event is during cool weather, and you are ordering a heater, you will need also sidewalls to contain the heat.
Q.Where will the DJ set up?
A.Typically the DJ will set up at a 6' rectangular table next to the dance floor.
Q.What if I'm not near a power source? Do I need a generator or just extension cords?
A.If the tent will be located more than 100 feet from a power source, we recommend renting a generator to supply power. Otherwise, we are able to use our wedding-white extension cords to supply power to the tent area.
Q.Will I need a permit?
A.New Hampshire only requires permits for tents larger than 400 Sq. ft. that are erected on municipal sites or rented properties. Events at private homes will no longer require a permit. If you are holding your event at a location that you are renting for the day, it is your responsibility to verify with the town if they will require a tent permit. All TTE tent panels are labeled with flame proof certificates and installation manuals will be provided upon request.
Q.Can i cook under the tent?
A.Cooking under or near any of our tents is strictly prohibited. While the tents are fire resistant, they are susceptible to damage from heat and smoke. Customers are solely responsible for any damage from cooking equipment, fireworks, explosives, fire pits, bonfires or other fire sources.
Q.When should I mow my lawn for the event?
A.If we are delivering a tent to a grass surface, we request that the area be prepped and ready for delivery by the Monday prior to your event.
If you have any other questions, please feel free to call us any time at: 603-892-4002

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